Our work

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Transform experience

Your customers understand that – to offer a different service – you need to access different pieces of information about them.

But they get frustrated when one part of your organisation doesn’t know what another has already done, or when they are asked to produce the same evidence that they already produced last week.

By creating an audit trail of the data, decisions and actions that collectively comprise your business, your organisation can collaborate seamlessly to transform customer experience.  

Passion is what drives us

We realised that the fundamental issue data continues to be trapped in silos

Develop insight

In the era of ‘Big Data’, machine learning and AI, organisations are keen to develop insights that give them an edge.

Predictive analytics already drive a lot of decision making – which product to offer (based on a marketing score), whether to offer a loan (based on a credit score), etc. 

But predictive analytics also consume the outcomes of other, more granular business decisions – to assign a data quality score I need to know if you judge the evidence to be valid or genuine. 

Develop deeper insights by enriching your analytical models with data from the source you trust the most: your own business. 

 

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Passion is what drives us

We realised that the fundamental issue data continues to be trapped in silos

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Increase agility

How long does it take your organisation to implement a change in policy? How quickly does your operational capacity adjust to changes in volume? How easy is it to change service providers? 

Execute policy changes straight away by giving policy owners the skills and the tools to configure decision engines directly.

Perform only the work that needs to be done, by monitoring for the events that trigger your operational workflows.

Encourage innovation among services by ensuring they conform to your business architecture and learning what works well.

Reduce risk

New rules (such as GDPR) require businesses to be able to comprehensively explain their behaviour after the fact. 

Both the complexity of your operations and the quality of the data that describes them are fundamental risk drivers. 

Develop a well-designed business architecture – based around the key decisions a business makes – to help you simplify and manage complexity inherent in your business. 

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